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Fintech operations automation for small compliance and ops teams

A growing fintech often has one procedure document, a Sumsub account, a ComplyAdvantage account and a team of a few people. Verkflo turns that procedure into agents that do the casework, and your team signs off where it says.

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Works with

  • Ledger · via Custom REST
  • Card processor · via Custom REST

and any system with an API via Custom REST

What Verkflo does for fintech teams

At a fintech, the same few people handle onboarding, card disputes, complaints and supplier checks, and the procedures live in a shared drive. Verkflo reads those documents from Google Drive, compiles each one into a spec your team can edit, and runs it on live cases once its evals pass.

Getting started uses connections that exist today. Sumsub and ComplyAdvantage connect with an API key held in the vault, and the Sumsub applicantReviewed webhook can start a KYC run as soon as an applicant is reviewed. Your own ledger or card processor connects through Custom REST.

Who does what at a fintech

  • The procedure

    Your procedures, often first written for a partner bank or an investor, describe onboarding, disputes, complaints and vendor checks. Verkflo runs each one as its own agent with its own version history.

  • What the agent does

    • Starts a KYC run when Sumsub reports an applicant as reviewed

    • Pulls company and owner data for business customers

    • Assembles dispute evidence and categorizes complaints

    • Screens new suppliers and their owners

  • What your team decides

    • Approvals for high-risk customers and businesses

    • Dispute and complaint outcomes

    • Whether a new supplier is approved

    • What goes to your MLRO or compliance officer

Good first agents for a fintech

Procedures with clear steps and a clear reviewer.

Testing before you go live

If your team has no separate QA function, evals give you a check before each release. You write scenarios such as an applicant with an expired ID, and a version cannot be published while one of them fails. The sandbox runs new versions on test data, and going live is a separate step.

Banks with separate card and lending teams can read banking operations automation. The KYC detail is on KYC automation.

Controls your auditors will ask about

These controls apply to each agent you build. Sample data

Fintech operations questions

We use Sumsub and ComplyAdvantage. What can an agent do with them?

Read Sumsub applicant data, risk ratings, KYB company data and AML hits, screen names in ComplyAdvantage and fetch the listed entry behind a hit. The integrations pages list each call.

Can our partner bank see how a case was handled?

You can export the audit log for them. Each run in it shows its steps, tool calls, reviewer decisions and the procedure version it followed.

Do we need engineers to set it up?

Sumsub, ComplyAdvantage and Google Drive need an API key or account access, stored in the vault. A Custom REST connection needs someone who knows your system's API.

Start with your onboarding procedure

Share the document your team follows today and we'll show it as an agent running on sample applicants.

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